Privacy Policy

PlotDeals.pk ("we", "us", "our") is a real estate marketplace operated by Combine Estate & Builder (Pvt) Limited, connecting property buyers, sellers, agents and agencies in Kharian, Sarai Alamgir and nearby areas of Pakistan. This policy explains what information we collect through our website and mobile app, and how we use it.

1. Information We Collect

We collect information in the following ways:

• Information you give us: name, phone number, WhatsApp number, email address and location details when you submit a property listing, contact an agent, or fill in a form on the site.
• Property listing details: photos, price, location, and description you provide when listing a property for sale or rent.
• Automatically collected information: pages you visit, how long you stay, and general location (city-level) from your IP address, collected through Google Analytics.
• Device information: browser type, device type, and operating system, for making the site and app work correctly on your device.

2. How We Use Your Information

• To show your property listing to potential buyers or renters.
• To connect you with agents or buyers, including passing your WhatsApp or phone number to interested parties when you list a property.
• To respond to your enquiries and provide customer support.
• To send you updates about your listing, such as approval notifications, by WhatsApp or email.
• To understand how visitors use our site, so we can improve it.
• To detect and prevent fraud, spam and misuse of the platform.

3. Cookies & Analytics

We use cookies and similar technologies to keep you logged in, remember your search preferences, and measure how our site is used.

We use Google Analytics (GA4) to understand visitor numbers and which pages and properties are viewed most. Google Analytics may set its own cookies; you can opt out using Google's Analytics opt-out browser add-on.

You can disable cookies in your browser settings, though some parts of the site may not work correctly without them.

4. Third-Party Services

We use the following third-party services, each with its own privacy policy:

• Google Analytics – website traffic and usage measurement.
• Meta (Facebook) Pixel – helps us understand and improve our Facebook advertising; Meta may use this data according to its own privacy policy.
• WhatsApp – when you contact an agent or us via WhatsApp, that conversation is subject to WhatsApp's own privacy policy.
• HubSpot – used for managing customer enquiries and communications.
• Microsoft Clarity – records anonymised interactions (clicks, scrolling) to help us improve the site's design.

5. Sharing of Information

We do not sell your personal information. We share it only in these situations:

• With agents or property owners, when you enquire about a specific listing.
• With service providers who help us run the site (hosting, analytics, messaging), under obligations to protect your data.
• When required by law, or to protect the rights, safety or property of PlotDeals.pk, our users, or the public.

6. Data Security

We take reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and access controls on our systems. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Your Choices & Rights

• You can ask us to update or correct the information in your listing or account.
• You can ask us to delete your listing or account by contacting us.
• You can opt out of promotional messages at any time by telling us via WhatsApp or email.

8. Children's Privacy

PlotDeals.pk is intended for adults seeking to buy, sell or rent property. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this policy from time to time as our services change. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of PlotDeals.pk after changes means you accept the updated policy.